Corporate Profile

 

Audio Cit was established in April 1995, with the sole purpose of supplying a professional Product Service in the electronic security industry. The scope of services offered is as follows :

 

Specification and Design

 

The supply of specifications to Consulting Electrical Engineers or End Users directly, utilizing the full range of products available on the market both Nationally and Internationally, in order to let the end user have a system that works according to their needs. Eight years experience allows for a perfect product within the allocated budget specifications.

Complete system design on the following products:

 

 

System schematic drawings are produced for each individual system worked on, and after the installation, "as built" drawings are submitted to the system owners, detailing the entire scope of the work and cabling details.

 

System Supply, Project Management, Installation and Commissioning

 

All selected systems supplied by Msunduzi are professionally installed, strictly according to manufacturers specifications, taking into consideration all the environmental aspects of the installed situation to enhance the reliability of the end product.

 

A huge downfall in the Security Industry nowdays is the manner in which a product is installed, resulting in frustration with the product by the end user, and a bad name in the industry for the product itself. All of this can be overcome, simply by installing the product correctly, by personnel who are fully trained and qualified in the particular field, using the correct tools an equipment, and by those who TAKE PRIDE in what they are doing. All of the above is what our company is all about.

Management takes responsibility in ensuring that the end user is satisfied that the system is installed accordingly, and will personally attend to any post installation requirements.

 

Product Training and After Sales Service

 

Training is provided for the end user on all products supplied and installed by Msunduzi, to ensure full user confidence in the product, and to allow the end user to get the most out of the installed system. Operating manuals are provided as well, to ensure ease of use.

After sales service on any technical product is a necessity, and all system users will have peace of mind knowing that they will have access to 24-hour cell. phone response.

 

System References

 

Some of the projects that have been designed and installed by Msunduzi Audio cc in the past few years are :

1.    Ingwe

 

2.    Iscor

 

3.    Spar Supermarket Group

 

4.     ENGEN

 

5.    Various Consulting Electrical Engineers

Msunduzi Audio cc. has a head office located in Pietermaritzburg, where the decision-making is located. All the marketing, administration and research and development is carried out here. Technical control is also exercised from the head office, but this division is more de-centralized to accommodate effective response times at various site locations.

The Technical division consists of dedicated installers, who specialize in the installation and commissioning of new systems, and service technicians, who specialize in the repair of systems that malfunction for any reason. We have offices in Pretoria as well that allow us to give prompt service delivery in Gauteng and Mpumalanga.

We offer all inclusive service contracts to our clients, and this guarantees them peace of mind with respect to servicing of equipment and the cost thereof.

We do not discriminate racially or sexually at any levels regarding development skills and personnel placement, and We encourage our staff who came from previously disadvantaged backgrounds, to better themselves within the boundaries of what we have to offer them. We have clearly defined objectives that need to be reached in order to be entrusted with the responsibility of the next level of promotion within the company. This needs to be strictly controlled to ensure a high level of service in a specialized field. Our company's reputation and customer service level is totally dependent on all of the above measures being strictly adhered to in the fast growing field of technical excellence, within a society that needs upliftment.

As a summary, we are confident that we can supply you, the customer, a system that will meet your needs, within your budget, and support it for you as well, regardless of your location.

We look forward to supplying you with the information of the latest technology available to meet your needs.